Terms & Conditions

Terms and Conditions of Techosoft.

With the commencement of your association with Techosoft as your web designer and/or web developer, it is deemed that you abide by all the terms and conditions mentioned on www.techosoft.com.au.

The following are the standard terms and conditions that are put forward by Techosoft and are applicable on all work and contracts that the company undertakes for it’s clients. The employees of Techosoft adhere to these terms and conditions and so do the clients of Techosoft.

1. Payments & Deposits

The clients are entitled to pay 50% deposit of the total quotation payable as per the proposal laid by Techosoft, immediately upon the client instructing us to initiate our work. The remaining 50% of the fee is paid when the work is completed as per your satisfaction but is subject to the terms and conditions mentioned under the clauses “acceptance of work” and “rejection of work”.

Techosoft holds all rights to stop the work before it’s delivery until the fee is settled and has been paid in full.

Techosoft offers a money back guarantee to its clients, if they are not happy with the first draft of their website or they change their mind within 14 days. However, no refund can be issued after this stage.

2. Offers/Discounts

Techosoft may have different offers on different services. Please be advised that most offers will only be valid for services costing $1000 or more, unless specified. We hold the right to conclude the offer and/or change the offer duration at any time. If a customer is availing an offer, he/she must pay 100% of the total cost upfront and the policy of paying 50% deposit at the first instance would not be deemed as valid, unless specified by a representative of Techosoft.

3. Sharing Information

As a client, it is necessary for you to share and supply all the vital information that is deemed as important to initiate, resume, or finalise the website design and development work by Techosoft. The kind of information that you must supply to us may include but is certainly not limited to photographs, logo(s), content written copy, logos and other printed material as mutually consented to, in the beginning of the project. If there is any delay from your side in sharing this information with us as a result of which, there are any further delays in finalising and completing your web design and development work, we reserve all rights to extend the deadlines in the actual agreement by a certainly reasonable amount.

If at any instance you do not share the necessary information with us that leads to major delays and put a stop to any further progress that we would initially have, we have the authority to invoice you for the parts of work that has already been performed by us.

4. Turnaround Times & Revisions

We are glad to give you the opportunity to share your inputs on the work supplied by us. In addition to this, we are pleased to make changes as per your request subject to our mutual agreement on the proposal at first place. However, this also gives us the right to limit the round of changes that you can have for a website designing work. If you may have to make changes that do not adhere to the original proposal, we can rightfully charge you a reasonably extra fee.

Nevertheless, our services are flexible and the protocol we follow allows a specific round of changes for you to make revisions to the supplied work after your perusal.

5. Project Delays & Client Accountability

The completion times we specify at the start of the proposal are only estimates and are subject to our coordination and cooperation with the client. Following an agile methodology, we would need feedback at various stages of the project to ensure that what we provide in the end is a finished product. Techosoft is entitled to have a delegated point of contact from the client to understand your expectations and enhance the feedback process. The client is accountable for ensuring regular feedback as per the mutually agreed proposal from the commencement to completion of the website design and/or development project. d from your side and be made available on a daily basis in order to fasten the feedback process.

6. Acceptance Of Work

Upon sharing the first draft of the website, you will have the opportunity to scrutinize the work. It is deemed as necessary for you to notify us in writing; of any changes or unsatisfactory remarks that you may have on the work within 7 days of sharing the first draft with you.

Any work that has not been reported to us in writing as unsatisfactory within 7 days will be considered as your acceptance of the work supplied by Techosoft.

Once the work is accepted or is considered as acceptance, it cannot be subject to rejection of work and 50% of the balance fee will be deemed as outstanding and payable from your end.

7. Rejection Of Work

If you, the client, reject any of the web design and/or development work within the specified time frame of 7 days, or do not approve of the ensuing work after your disapproval at first place, we, acting reasonably would reconsider and re-perform the work on certain points, and if you have been unreasonable in rejecting the work we can choose to consider it as an end of contract. This consideration makes you accountable to settle the outstanding balance amount, and gives us the right to take all possible measures to retrieve the payment as on the completion of the project.

8. Final Payments

On the conclusion of the time period allowed for review, that is, 7 days, Techosoft will invoice you for the 50% balance of your project fee in accordance with the quotation mutually agreed by the organization and/or its representatives/employees and the client.

9. Ownership Of Intellectual Property Rights

It is the responsibility of the client to supply us with licensed information and/or materials or obtain all the necessary authorities and rights with respect to the use of logos, images, content and any other material that is utilized in the scope of the project.

Techosoft disclaims any accountability and you must hold us harmless from any legalities or claims related to the information and materials on the website.

10. Authority & Ownership Of The Website

Upon the completion of the project and no outstanding payments, Techosoft will provide the clients with full ownership and authority to use the website throughout its presence on the web.

11. Royalty

Once you agree to work with Techosoft as your web designer and/or web developer, you are entitled to have our logo on your website. If you wish to disagree to this condition, you are liable to inform us before the commencement of this project and would be required to bear additional royalty costs.

12. Search Engine Optimization

We disclaim and disagree with any guarantee to position your website specifically on the search engines as per you availing our website design and development service. If you choose to avail our online marketing services that includes search engine optimization, we work in accordance with the terms mutually agreed by Techosoft and the client. We perform basic search engine optimisation under the website design service as per the current best practice.

13. Subsequent Loss

Techosoft is not answerable to any loss or damage that may be incurred due to the delay in the completion of the work, be it because of any reason or situation.

14. Disclaimer

To the full extent as permitted by the law, all the terms & conditions, warranties, undertakings or representations whether express, stated, implied or otherwise (other than the express provisions of these terms and conditions) relating in any way to the services we provide to you are excluded. Without limiting the above, to the extent permitted by law, any liability of Techosoft under any term, condition, warranty or representation that by law cannot be excluded is, where permitted by law, limited at our option to the replacement, re-repair or re-supply of the services or the payment of the cost of the services that we were contracted to perform.

15. Subcontracting

We hold the right to subcontract or outsource any services if need be, to perform for you as Techosoft that are deemed as fit by the organization or its employees.

16. Non-Disclosure Agreement

Techosoft and/or its subcontractors solely agree that your personal information will not be disclosed at any given time to any third party organizations.

17. Additional Expenses

When in contract with Techosoft, it is a default agreement that you agree to bear any additional costs for services that are not mutually agreed upon in the initial proposal. This may include but is not limited to third party softwares, web hostings, domain name registrations and templates.

18. Website Backups

If your website is not managed by us, you will solely be responsible for managing your website or maintaining the backup of the website.

We disclaim any liability for restoring the data of your website subject to your disagreement with us for managing your website for a monthly cost. This condition holds true with an exception of a situation where the data loss arises out of negligence by Techosoft or its employees.

19. Domain Names & Web Hosting

You may be provided with the login credentials of domain and web hosting logins as per the mutual agreement in the beginning of the project.

20. Governing Law

The agreement constituted by these terms and conditions and any contract that we commence, is sure to be interpreted as per the Victorian laws and is certainly governed by the same.

The client and Techosoft together submit to the non-exclusive jurisdiction of the courts in and of Victoria for any dispute that arises in unprecedented circumstances under these terms and conditions or in relation to any of the services that we deliver to you.

21. E-Commerce

It is your sole responsibility to work and associate in compliance with all the relevant laws related to e-commerce and you must indemnify, protect, hold Techosoft and/or its subcontractors harmless from any claim, penalty, tariff loss or damage arising from your or your customers’ use of your e-commerce website.

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