Microsoft Dynamics 365 Services

The image shows Techosoft's skilled Sydney team implementing Microsoft Dynamics 365 for a major Australian business. Combining technical knowhow and strategic guidance, Techosoft designs and configures tailored CRM solutions to streamline daily workflows, enhance customer management and optimise reporting. Every Dynamics 365 project delivered is EEAT-compliant and focused on scalable success for clients across Australia.

Integrated Microsoft Dynamics 365 Solutions for Business Growth

Streamline your operations and boost efficiency with Microsoft Dynamics 365. Our expert team delivers customised implementations that connect your sales, marketing, customer service, and finance into one powerful platform.

Complete Microsoft Dynamics 365 Services

Harness the full potential of Dynamics 365 with solutions designed to unify your business processes and provide actionable insights. From deployment to ongoing support, we help you leverage Dynamics 365 to drive productivity and improve customer relationships.

What we provide

Services

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Dynamics 365 Implementation & Configuration

Setting up modules like Sales, Customer Service, Finance, and Marketing to fit your business requirements.

Custom Workflow Automation

Automating repetitive tasks and business processes to save time and reduce errors.

Data Migration & Integration

Seamless migration from legacy systems and integrating Dynamics 365 with other business applications like ERP, CRM, and third-party tools.

Custom App Development

Building extensions and custom applications within the Dynamics 365 environment to meet unique business needs.

Training & User Adoption

Comprehensive training programs and support to ensure your team maximises Dynamics 365’s capabilities.

Performance Optimisation

Monitoring and tuning your Dynamics 365 environment for optimal speed and reliability.

Ongoing Support & Maintenance

Proactive troubleshooting, updates, and enhancements to keep your system running smoothly.

Why Choose Microsoft Dynamics 365? Key Benefits

Unified Business Platform

Dynamics 365 combines CRM and ERP capabilities into a single platform, helping you manage every aspect of your business efficiently.

Improved Collaboration

Integrated tools like Microsoft Teams and Office 365 boost communication across departments and streamline workflows.

Comprehensive Security & Compliance

Microsoft ensures enterprise-grade security and compliance, safeguarding your data and meeting regional regulations.

Scalable & Flexible

Easily adapt Dynamics 365 as your business grows, with modular applications that can be added or customised at any time.

Cloud-Based Accessibility

Access your business data securely from anywhere, enabling remote work and better agility.

Seamless Microsoft Ecosystem Integration

Native integration with other Microsoft products simplifies IT management and enhances productivity.

Enhanced Data Insights

Predictive inventory insights based on purchase patterns and seasonal trends, reducing stockouts and overstocking.

Automation & Efficiency

Automate sales, marketing, and service processes to reduce manual effort and improve accuracy.

What’s Your Dynamics 365 Goal?

Are You Facing These Microsoft Dynamics 365 Challenges?

We’re here to tackle these problems and ensure your Dynamics 365 platform drives real business value.

Our Edge Over Other Dynamics 365 Providers

CriteriaTechosoft Other Providers
Microsoft CertificationCertified Dynamics 365 consultantsGeneral IT consultants
End-to-End ServiceFull lifecycle support from planning to maintenancePartial implementation only
Customisation ExpertiseDeep skills in custom apps and workflowsLimited customisation options
Integration CapabilityProven success integrating with ERP, CRM, and appsBasic or no integrations
User Training & AdoptionComprehensive, hands-on training programsMinimal or no training
Performance MonitoringContinuous system tuning and health checksOne-time setup with no monitoring
Security & ComplianceEnterprise-grade security tailored to Australian lawsGeneric security approaches
Local Market UnderstandingFocus on Australian business requirementsLimited regional knowledge

Why Choose Techosoft?

ertified Dynamics 365 experts dedicated to your success

Our developers have deep platform knowledge, from Liquid coding to app integration.

Custom-built solutions aligned with your unique workflows

Strong focus on user adoption through tailored training

Agile project delivery with transparent communication

Ongoing support and proactive system optimisation

Expertise in Australian compliance and business culture

Proven track record helping clients improve efficiency and grow

Microsoft Dynamics 365 Implementation Process at Techosoft

01
Discovery & Requirement Analysis

We start by understanding your current processes, pain points, and business goals to create a detailed project roadmap aligned with your strategic objectives.

02
System Design & Planning

Our team designs customised solutions, including workflow automation and data architecture, ensuring Dynamics 365 fits your operational needs perfectly.

03
Configuration & Custom Development

We configure core modules and develop custom applications or integrations required to deliver a seamless, tailored experience for your team.

04
Data Migration & Integration

Careful migration from legacy systems is handled to maintain data accuracy and integrity, along with integration to other software platforms to ensure smooth operations.

05
Testing & Quality Assurance

Rigorous testing verifies that all features function correctly, workflows are optimised, and the system meets your business requirements.

06
User Training & Change Management

We provide comprehensive training sessions and support to boost user confidence and encourage adoption across your organisation.

07
Deployment & Go-Live Support

The system is deployed with minimal downtime, backed by immediate post-launch support to address any issues quickly.

08
Ongoing Monitoring & Maintenance

We continuously monitor system performance, provide updates, and make enhancements to keep your Dynamics 365 environment running optimally.

09
Post-Launch Optimisation

We continue to monitor site metrics and suggest improvements based on real-time data and user behaviour analysis.

Shopify Store Impact Comparison

AspectWith Techosoft Dynamics 365 ServicesWithout Expert Support
System CustomisationTailored workflows and apps aligned with your needsOut-of-the-box setup only
Data IntegrationSeamless integration across multiple platformsIsolated systems causing silos
User AdoptionStrong focus on training and onboardingLow adoption and resistance
AutomationAutomated workflows saving time and reducing errorsMostly manual processes
PerformanceOptimised system for speed and reliabilitySlow responses and downtime
Reporting & AnalyticsReal-time insights and dashboardsLimited visibility into data
Support & MaintenanceOngoing proactive monitoring and updatesReactive, as-needed fixes
Security & ComplianceEnterprise-grade security tailored for AustraliaGeneric security controls

Smart Microsoft Dynamics 365 Tools

Tools That We Use

Helping Australian Businesses Thrive with Microsoft Dynamics 365

Got Questions?

We’ve Got Answers

How long does it take to implement Dynamics 365?

Implementation timelines vary by project size but generally range from 6 to 16 weeks. We provide detailed plans and regular updates to keep your project on track.

Yes, we ensure smooth migration from legacy CRMs, ERPs, or spreadsheets, maintaining data accuracy and security throughout the process.

Dynamics 365 offers robust integration capabilities, allowing connection with a wide range of existing business tools and platforms.

We deliver hands-on training and ongoing support to make sure your team understands and uses the system effectively, boosting productivity.

Yes, Microsoft provides enterprise-grade security, and we customise settings to ensure compliance with Australian privacy laws and industry standards.

What support do you offer after deployment?

Our support includes system monitoring, troubleshooting, updates, and advice to keep your Dynamics 365 environment running smoothly.

Absolutely. With real-time dashboards and Power BI integration, you get powerful analytics to make informed, data-driven decisions.

Yes, we build tailored apps and extensions within Dynamics 365 to meet your specific business needs and improve workflow efficiency.

Dynamics 365 scales easily from small to enterprise-level businesses, so it’s flexible enough to grow with your organisation.

We encourage regular collaboration through progress updates, reviews, and feedback sessions, ensuring the solution matches your expectations.

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Let’s Talk

Let us know what you want to create, and we will find the right solutions for you.

Let’s Build Something Great Together