Your online reputation directly impacts customer trust and purchase decisions. Techosoft uses advanced AI-driven monitoring and proactive strategies, combined with Odoo CRM integration, to manage, protect, and improve your brand’s digital presence.
Our ORM services include real-time review monitoring, social listening, reputation repair, and brand promotion. We help you address negative feedback quickly and build a strong, trustworthy online image.
Our graphic design services include a wide range of offerings. From creating your own brand to designing your business card, we get you covered with every step of visual branding.
 Using AI, we track brand mentions, reviews, and social conversations across multiple platforms to catch all relevant feedback and trends quickly.
 We provide timely, professional, and personalised responses to customer reviews that help boost credibility, engagement, and customer satisfaction.
 Our experts identify harmful or false content and apply strategies to remove or suppress damaging material from search results.
 We develop rapid response plans and guide your team to effectively handle negative publicity and mitigate potential reputation damage.
 Publishing positive articles, customer testimonials, and social posts to enhance your brand’s image and offset any negative content.
 We benchmark your brand’s reputation against competitors to identify strengths, weaknesses, and opportunities for improvement.
 Capture reputation-driven leads and customer feedback in real time into Odoo CRM, streamlining your follow-up and sales process.
 Analyse customer feelings and trends using AI-powered tools, providing actionable insights to refine your reputation management strategy.
 Regular audits and strategy adjustments ensure your digital footprint remains positive and aligned with your brand values.
 Quickly spot and address negative reviews and harmful content to maintain strong customer trust and brand loyalty.
 Monitor and manage your brand’s mentions across social media to maintain a positive and engaging footprint.
 Understand customer sentiment trends deeply through AI analysis, enabling smarter, data-driven reputation decisions.
 Engage authentically with your customers through personalised responses to improve loyalty and encourage positive word-of-mouth.
 Be ready to respond swiftly and effectively to reputation crises with expert guidance and proven strategies.
 Continuous monitoring and proactive reputation enhancement ensure your brand remains trusted and respected long-term.
 Suppress negative content and promote positive stories to influence online search results in your favour.
 Seamlessly organise and manage leads generated from reputation-related enquiries for faster, more effective customer engagement.
Techosoft’s ORM services combine AI capabilities and Odoo CRM integration to help you tackle these issues and build a strong, positive online reputation.
| Criteria | Techosoft ORM Services | Other Providers |
|---|---|---|
| Reputation Monitoring | AI-driven, real-time monitoring of brand mentions | Manual or infrequent monitoring |
| Review Management | Prompt, personalised responses to all customer reviews | Limited or generic responses |
| Negative Content Handling | Strategic removal or suppression of harmful content | Reactive or no removal efforts |
| Crisis Management | Proactive plans with expert guidance | Unprepared or delayed response |
| Brand Building | Creation and promotion of positive content | Minimal positive branding |
| Competitor Reputation Analysis | Regular benchmarking and risk assessment | No competitor analysis |
| Lead & Feedback Integration | Seamless Odoo CRM syncing for feedback and reputation leads | No CRM integration |
| Sentiment Analysis | AI-powered insights on customer feelings | No or basic sentiment tracking |
| Reporting & Strategy Updates | Detailed reports and ongoing strategy refinement | Sporadic or no reporting |
| Local Market Expertise | Reputation strategies tuned for Australian audiences | Generic, non-localised approach |
Our developers have deep platform knowledge, from Liquid coding to app integration.
 We use AI tools to thoroughly assess your current reputation status, brand mentions, and customer sentiment trends across platforms.
 Configure real-time alerts and AI-powered monitoring to capture all new reviews,
 Develop and implement personalised response protocols to engage customers effectively and build loyalty through prompt replies.
 Identify harmful content quickly and prepare detailed response plans to mitigate any reputation risks efficiently.
 Publish high-quality testimonials, articles, and social posts to highlight your brand’s positive attributes and achievements.
 Analyse competitors’ reputations regularly to discover insights and develop improvement strategies.
 Synchronise all reputation-driven leads and customer feedback into Odoo CRM for smooth management and follow-up.
 Provide detailed AI-powered sentiment and reputation reports regularly, refining strategies based on data and results.
We continue to monitor site metrics and suggest improvements based on real-time data and user behaviour analysis.
| Aspect | With Techosoft ORM Services | Without Professional ORM |
|---|---|---|
| Brand Monitoring | AI-powered, continuous tracking of all online mentions | Manual or no monitoring |
| Review Management | Timely, personalised responses building customer trust | Delayed or no responses |
| Negative Content Control | Strategic removal and suppression of harmful content | Negative content persists |
| Crisis Response | Preparedness and rapid mitigation of reputation risks | Reactive and unmanaged crises |
| Brand Promotion | Regular positive content creation and distribution | Minimal positive branding |
| Lead Management | Odoo CRM integration for managing reputation-driven leads | No integration or manual tracking |
| Sentiment Insights | Advanced AI analysis to understand customer feelings | No or basic sentiment tracking |
| Reporting & Strategy | Detailed reports with continuous improvements | Infrequent or no reporting |
| Customer Engagement | Active engagement across reviews and social platforms | Limited or no engagement |
| Local Expertise | Strategies tailored for Australian market dynamics | Generic, broad approaches |
We’ve Got Answers
 ORM involves monitoring and influencing how your brand is perceived online through reviews, social mentions, and content.
 AI enables real-time tracking, sentiment analysis, and rapid detection of reputation risks for proactive management.
 We help identify and work towards removal or suppression of harmful or false content affecting your brand.
 Our system alerts us instantly, allowing personalised, timely responses to mitigate impact.
 No, it covers social media, blogs, forums, news, and all places where your brand is mentioned.
 It centralises leads and feedback from reputation efforts for smooth follow-up and improved customer relations.
 Yes, we provide expert guidance and rapid response plans to protect your brand during crises.
 Definitely. Maintaining a good online reputation is critical for businesses of all sizes.
 We provide regular reports with actionable insights to keep you informed and in control.
 Yes, through positive content creation, proactive engagement, and strategic reputation management.
Let us know what you want to create, and we will find the right solutions for you.
